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True Hospitality

Lessons Learned from Behind the Concierge Desk

Jamie Cooperstein

EPUB
ca. 10,99 (Lieferbar ab 08. April 2025)

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Sachbuch / Biographien, Autobiographien

Beschreibung

"Everything points back to the uniformed girl at the podium in the lobby of the Rittenhouse."

At twenty-two Jamie Cooperstein dreamed of becoming a successful sports journalist. She never expected that putting on a concierge uniform and stepping into the lobby of the Five Diamond-rated Rittenhouse Hotel would lead to anything more than a paycheck.

Written with wit and humor, True Hospitality is a story of finding an unexpected calling behind the concierge desk. Through personal anecdotes of outlandish guest requests, lavish weddings and parties, celebrity stays, and smoke-filled lobbies, Cooperstein takes an honest look at the true meaning of hospitality and how it came to define her.

True Hospitality is a fascinating memoir of one woman's journey to find her way in the world of luxury hospitality.

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Schlagwörter

Concierge, work confessions, careers in hospitality, memoir., working as a concierge, lessons learned, behind-the-scenes look, career change, luxury hospitality, art of service, career and personal growth, personal stories and experiences